The above video is designed following the IBM Design Language: illustration and motion. It hence becomes an example of a cross-disciplinary deliverable consisting research, visual, motion, UI & UX design.
The Hardware Management Console (HMC) user interface is redesigned to comply with Carbon guidelines. Certain functional and experience improvements and enhancements are also made. Research calls and interview debriefs are done to understand user sentiment. The comments are recorded in different types according to functionality and prioritized to be completed in the immediate sprint.
ROLE
- Monitors and manages systems for which he is responsible
- Understand HMC and company processes by following documentation
- Research, explore and learn to use different GUIs during his free time
- Communicates with senior system admins, on-site, and remote support in case a problem happens/ when needed - Keep the systems running with the desired set of performance needs, features and customization.
- Understand HMC and company processes by following documentation
- Research, explore and learn to use different GUIs during his free time
- Communicates with senior system admins, on-site, and remote support in case a problem happens/ when needed - Keep the systems running with the desired set of performance needs, features and customization.
GOALS
- Make sure all systems are running, available, and that performance meets business standards.
- Quick ways to anticipate and resolve problems with confidence.
- Gain expertise and be comfortable in using different GUIs
- Calls in a more experienced remote support engineer (PE) if needed. Provide other Subject Matter Experts with enough
- Quick ways to anticipate and resolve problems with confidence.
- Gain expertise and be comfortable in using different GUIs
- Calls in a more experienced remote support engineer (PE) if needed. Provide other Subject Matter Experts with enough
information to fix availability and performance problems.
