IBM Best Global Business Services Associate Award, 1H 2021
Awarded for client delivery in the areas of UI/ UX, research, visual & motion design for IBM clients in AI, banking, cloud, energy and e-learning industries
Enterprise Design Thinking Workshop Facilitation
My design thinking workshop facilitation experience spans over 3 years (2021-2024).
The following image is from the IBM Enterprise Design Thinking workshop facilitated for BMW in March 2023, at IBM Bangalore.
The following IBM client and internal projects demonstrate my experience in Product (UI/UX) Design, Design Research, and IBM Garage.
IBM WatsonX for IT Modernisation
This project explores how existing and newly created Prompts and Assistants in IBM Consulting Assistants (ICA) can be chained and used to increase productivity percentage for the Software Development Lifecycle of designing, developing and testing an e-commerce platform with a user-friendly interface, personalized recommendations and seamless checkout experiences by 74.9%
This added to my understanding of the growing increase in the adoption of generative AI in the software development lifecycle for productivity, and being a designer with AI maturity.
Inspired by the IBM Garage Framework, this thread articulates the user experience, user value, and business value for each phase of the Eco-Earth IT Modernisation roadmap.
01. National Grid ESO
02. IBM SkillsBuild (C. S. R.)
03. IBM Power Systems
Role
- Monitors and manages systems for which he is responsible
- Understand HMC and company processes by following documentation
- Research, explore and learn to use different GUIs during his free time
- Communicates with senior system admins, on-site, and remote support in case a problem happens/ when needed - Keep the systems running with the desired set of performance needs, features and customization.
- Understand HMC and company processes by following documentation
- Research, explore and learn to use different GUIs during his free time
- Communicates with senior system admins, on-site, and remote support in case a problem happens/ when needed - Keep the systems running with the desired set of performance needs, features and customization.
Goals
- Make sure all systems are running, available, and that performance meets business standards.
- Quick ways to anticipate and resolve problems with confidence.
- Gain expertise and be comfortable in using different GUIs
- Calls in a more experienced remote support engineer (PE) if needed. Provide other Subject Matter Experts with enough information to fix availability and performance problems.
- Quick ways to anticipate and resolve problems with confidence.
- Gain expertise and be comfortable in using different GUIs
- Calls in a more experienced remote support engineer (PE) if needed. Provide other Subject Matter Experts with enough information to fix availability and performance problems.
Monitoring and managing system performance Troubleshooting and fixing problems Connecting to consoles
The IBM Power HMC user flow is explained by creating an explainer video of the newly designed UI UX being used by the primary stakeholder - a Senior System Administrator persona.
04. IBM Garage x Adobe Workfront
05. State Bank of India
Following is a Golden Thread that connects farmer persona phases, pain points and how our designed solutions in each of these phases can provide a business value
06. IBM People Corner
08. Just Call App
Just call... for house chores, big or small!
Empowering local house-help entrepreneurs in Bangalore. Branding and UI UX for home services as a business.
For full project, please visit: https://indranil.work/just-call-app
09. Design Workshop Facilitation
Enterprise Design Thinking Workshop facilitated for new joiners, IBM Manyata Tech Park, Bangalore, August 2023
Visual and Motion Design Portfolio
Thank you!
